Drive sales operations as the Manager of Customer Operations at Forma.Ai. Engage with clients to optimize their sales performance management and create impactful solutions. Forma.Ai is searching for a results-oriented Manager of Customer Operations. In this role, you will handle client relationships and translate data requirements into actionable business logic and technical architecture. Your strategic insights will help us continuously improve our platform features, aligned with clients' evolving needs. Key Responsibilities:
Own customer relationships and manage expectations effectively
Architect solutions based on client data and insights
Learn and apply platform design for updates and changes
Facilitate customer feedback to inform product developments
Identify improvements in SPM processes and strategies Requirements:
Education in Engineering, Commerce, Mathematics, or Statistics
4+ years of relevant experience in customer operations
Robust data analysis skills using Excel
Familiarity with data workflows and processes
Ownership of tasks in a energetic work setting Utilize your analytical and relational skills to elevate Forma.Ai's customer operations and sales performance. #J-18808-Ljbffr

📌 Manager Of Customer Operations At Forma Ai Toronto
🏢 Forma.ai
📍 Toronto