Drive service excellence as the Service Manager at Premier Equipment, Ontario’s largest John Deere dealership. Lead a skilled team to ensure customer satisfaction while optimizing service operations.
In this pivotal role, you will manage and develop a high-performing team of technicians and service advisors. Your leadership will focus on creating a Positive customer experience and optimizing workflows across service operations. By setting explicit service goals and continuously improving processes, you will contribute significantly to customer retention and satisfaction.
Key Responsibilities:
• Recruit, onboard, and develop a skilled service team
• Create a positive service experience from start to finish
• Implement service KPIs to measure and enhance performance




• Streamline shop operations and scheduling for efficiency
• Collaborate with other departments for improved service
Requirements:
• Demonstrated leadership experience in service management
• Solid grasp of service metrics and operations
• Experience managing customer relations under pressure
• Ability to juggle multiple priorities effectively
• Build trust with teams and customers through integrity
Lead Premier Equipment’s service team to current heights and enhance customer satisfaction in Ontario.
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📌 Premier Equipment Service Manager Role Kingston (Canada)
🏢 Premier Equipment
📍 Canada