Step into a Technical Lead role focusing on communications in power systems, specifically with IEC 61850 protocols. Drive excellence as part of our global Customer Support Level 3 team.

In this role, you will address customer inquiries and resolve communication-related issues involving Grid Beats™ APS solutions. You will collaborate closely with various teams while providing training and technical guidance. Leadership in technical discussions and adaptability in agile environments are essential for success.

Key Responsibilities:
Deliver L3 technical support for multiple product lines
Analyze and resolve critical communication issues
Prepare technical documentation and customer reports
Conduct training sessions for product updates
Participate in industry groups and influence technological direction

Requirements:
Engineering degree in Network/Communications
10+ years of relevant industry experience
Solid understanding of automation communication protocols
Global travel capability of up to 10%

Lead impactful initiatives while enhancing communication technologies in the power industry.
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📌 Technical Lead Communications In Power Systems Markham
🏢 GE Vernova
📍 Markham