Join a agile team as a Senior Technical Support Analyst in Etobicoke, Ontario, where you will oversee technology support across multiple platforms, focusing on user experience.The ideal candidate will bring a wealth of experience in system administration, particularly with macOS and Windows settings. This position emphasizes strong interpersonal skills for effective communication with both tech teams and senior executives, ensuring comprehensive support and project execution.Key Responsibilities:
Manage technical support for macOS and Windows systems
Troubleshoot issues in Adobe and Autodesk product suites
Conduct system administration for Windows and Email Servers
Maintain efficient hardware support and inventory oversight
Work with vendors to meet client expectationsRequirements:
5+ years supporting multi-platform IT environments
4 years' experience in macOS systems
In-depth knowledge of hardware including desktops and printers
Familiarity with Windows Server administration
Solid organizational skills with a results-oriented mindsetApply your technical support skills and system administration experience to drive client satisfaction in this impactful role.#J-18808-Ljbffr

📌 Senior Technical Support Analyst Role In Ontario Richmond Hill (Canada)
🏢 Onico Solutions
📍 Canada