Join Queen's Park Ontario Provincial Government as a Senior User Experience Designer in Toronto, Canada. This role emphasizes modernizing service delivery through research and strategic planning.
We seek an experienced User Experience Designer to lead service design initiatives that improve digital services across complex environments. This position requires skills in user research, prototyping, stakeholder collaboration, and Agile methodologies. You will champion user-centered design and mentor teams to enhance service design practices.
Key Responsibilities:
Lead service design initiatives transforming digital product delivery
Facilitate value stream mapping and service blueprinting sessions
Use data to identify service pain points and shape recommendations




Engage in workshops to align diverse stakeholder priorities
Mentor teams in service design within Agile frameworks
Requirements:
7+ years in user experience and service design
Skilled in prototyping and journey mapping
Excellent communication and relationship-building abilities
Familiar with governance and digital service standards
Proven experience in service delivery across omnichannel settings
Elevate user experience through cutting-edge service design practices at Queen's Park.
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📌 Senior Ux Designer In Toronto
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