This is a Regular Full-Time position (replacement). An exciting opportunity as a Senior Strategic Human Resources Business Partner - Strategic Operations, exists in our Talent Acquisition, Employee & Labour Relations department.

Summary of Duties, but not limited to: In collaboration with the HR and management team, responsible for designing a comprehensive workforce plan which encompasses short and long-term strategies and goals

Leads various HR projects within subspecialty areas: HR strategic operations

Generate research activities to build an understanding of talent needs versus capacity

Identify gaps and opportunities to and implement strategies to implement, improve and optimize the Human Resource Information Systems applications Aligns strategic people and equity initiatives with corporate plans through effective project management and communication

Support Employee/Labour Relationships with various initiatives such as investigations and restorative relationship initiatives

Acts as a business partner with program areas to provide HR analysis, communicate risk areas and work with the program managers to identify risk mitigation

Conducts monthly reoccurring meetings with clients to attend to any needs relating to HR operational and planning activities

Effective administration, interpretation and application of Collective Agreements and Hospital policies, guidelines and directives Handles grievance and dispute resolution management, including representing the Hospital at mediations and partnering with legal counsel on matters proceeding to arbitration; escalates to the Manager, Human Resources as necessary

Supports return to work process with Occupational Health and Safety, and the employee to finalize return to work plans, including modified plans

Provides ongoing updates and support to projects in line with legislation changes, business trends,



external and internal changes Act as an SME and provide value added advice to leadership and staff on various policies and procedures as they relate to different areas of HR

Leads and/or participates in the development and implementation of HR programs that aim to increase employee engagement and WCH’s brand recognition

Partners with HR management to develop and execute various HR solutions that support strategic objectives. Ensuring alignment with the overall Hospital culture, mission, values, and strategic plan

Develop detailed project plans and schedules for various department initiatives based on approved objectives and deliverables; communicates project changes, challenges, and status updates to stakeholders

Monitors, tracks, and evaluates the progress and adherence to project milestones, timelines, and resource allocation

Creates communication and promotional activities and materials in line with initiatives

Support and lead special projects within the HR department As a role model and champion, you will work to identify and integrate secure, best practices into daily activities to foster the delivery of safe and exemplary care.The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications Business Administration, Human Resources or related undergraduate degree required

CHRL/CHRP or equivalent designation required

Master’s degree in industrial/Labour Relations, Human Resources or relevant study an asset

Minimum seven (7)



years’ experience as an HR professional in a unionized workplace

Health care or broader public sector experience in HR preferred

Expert knowledge and experience with HR practices and principles including provincial legislation (Human Rights, Employment Standards, AODA, Health and Safety), Collective Agreement administration and the ability to effectively interpret and apply accordingly

Strong Microsoft Office including Outlook, Word, Excel, Access and PowerPoint working knowledge

Strong mentorship and relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team

Strong change management skills with demonstrated ability to act as a catalyst for change within the operation

Robust business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner Experience in leveraging artificial intelligence (AI) tools to enhance recruitment, workforce analytics, process automation, and HR service delivery

Previous experience with strategic recruitment and workforce planning programs and initiatives within a unionized environment

Demonstrated analytical, partnership building, customer service and problem solving experience

Sound knowledge of human resources, practices, employment legislation, and employee life cycle programs, OD an asset

Demonstrated WCH vision mission and values

Proven attendance and punctuality

Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital

This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

📌 Senior Strategic Human Resources Business Partner - Strategic Operations (Toronto)
🏢 Women’s College Hospital
📍 Toronto