Take your career to the next level !

Why Work for SMS Equipment?

- Competitive salary - Attractive total compensation.
- Ongoing training - Access to leading-edge technical training and professional development opportunities.
- Benefits ;
- Group RRSP with employer participation.
- Full benefits package upon entry, including telemedicine.

- Safety first - An organizational culture focused on the safety and well-being of our employees.

Your role:

- Answer phone calls and route them to the right people or take messages;
- Greet customers in a courteous manner;
- Perform quotations in eXtend software;
- Open and close work orders. (Internal, External, Customer, Inter-Branch, Warranty, Recall Campaigns, Maintenance Contracts, Assembly, etc.)
- Open customer files;
- Follow-up on warranties and get them approved;
- Prepare quotations for approval;
- Open and update work order HotLinks;
- Follow-up on maintenance contracts;
- Issue order numbers to suppliers (External Purchasing);
- Enter labor data;
- Payroll submission;
- Maintain service vehicle records;
- Open and update OHS files in close collaboration with the Health and Safety Advisor;




- Open and update machine files at service department level;
- Maintain various reports related to the management of a service department. (Report Manager);
- Track department expenses;
- Perform various tasks as requested by immediate superior.

What you bring:

- DEP or Attestation of Collegial Studies in administration.
- Basic technical knowledge of Construction Equipment and Forestry.
- Minimum 2 to 3 years experience in a similar position.
- Excellent knowledge of MS-Office suite.
- Knowledge of Komatsu products is an asset.

Join SMS Equipment and experience a career where the right partnership makes everything possible.

This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

We are committed to employment equity and encourage applications from all groups covered by an equal chance program.

📌 Service Agent (St-Bruno-de-Montarville)
🏢 SMS Equipment
📍 St-Bruno-de-Montarville