Lead Alectra's collaborative billing team as a Supervisor in Hamilton, Ontario. This hybrid role focuses on enhancing customer service and optimizing billing for water and electricity services.
As a full-time Billing Supervisor, you will oversee billing operations for water in Vaughan and Markham, ensuring compliance and accuracy in billing processes. Your leadership will enhance team performance and improve customer experiences, managing inquiries and stakeholder relationships effectively.
Key Responsibilities:
• Oversee billing activities for water and electricity services
• Ensure compliance with OEB regulations and standards
• Audit billing processes for accuracy and quality assurance




• Resolve complex customer billing inquiries with care
• Develop and mentor the Billing team for high performance
Requirements:
• College degree in Business or related field
• Minimum of five years managing complex billing processes
• Experience in utility billing and customer service roles
• Robust analytical and problem-solving abilities
• Proficiency in Microsoft Office applications
Utilize your leadership and analytical skills to ensure Alectra’s billing operations are efficient and customer-centric.
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📌 Billing Supervisor for Alectra's Operations (Hamilton)
🏢 Alectra
📍 Hamilton