Support patient well-being as a full time Patient Care Specialist at Shoppers Drug Mart in Mississauga, Ontario. Enhance patient care through meticulous program management and communication.

The Patient Care

Specialist serves as a crucial point of contact, utilizing 2-3 years of customer service experience. You will work collaboratively with healthcare teams and support patients during their treatment journeys, ensuring clarity in program offerings and advocacy for their needs. Key Responsibilities:

- Act as the primary contact for patients and physicians
- Conduct welcome calls and gather patient information promptly
- Inform patients about program features and requirements
- Advocate for financial support options for medications
- Ensure efficient coordination of program services Requirements:
- 2-3 years’ experience in customer service environments
- Proficient in Microsoft Office and customer databases
- Bilingual in both French and English preferred
- Strong problem-solving and communication skills
- Flexibility in work scheduling when necessary Be the key to improved patient experiences by joining Shoppers Drug Mart and influencing positive health outcomes.

📌 Specialist Patient Care Support Role (Mississauga)
🏢 Shoppers Drug Mart
📍 Mississauga