Vice President of Account Management
About the Company
Innovative SaaS company providing an AI-powered & cloud-based predictive analytics solution

Industry
Computer Software

Type
Privately Held, VC-backed

Founded
2005

Employees
501-1000

Funding
$200+ million

Categories

Artificial Intelligence

Developer Platform

Enterprise Software

Information Technology

Search Engine

Information Technology & Services

Technology

Computer

Office Equipment and Software Merchant Wholesalers

Search

Specialties

intelligent search

coveo for sitecore

coveo for salesforce

ai

machine learning

knowledge management

and ai-powered search

ai-powered search

coveo for sap

personalization

and customer experience

Business Classifications

SAAS

B2B

Enterprise

About the Role
The Company is seeking a VP, Account Management to lead the strategic vision and execution of the enterprise account management organization. The successful candidate will be responsible for driving value realization, expansion, renewal quality, and executive customer engagement. This role involves leading a team of enterprise account managers,



establishing and implementing customer engagement strategies, and building trusted executive relationships with key customers. The VP will also be expected to partner closely with various internal teams to ensure a seamless customer experience and to scale the account management organization to support the company’s growth.

Candidates for the VP, Account Management position at the company should have extensive leadership experience in managing enterprise account management or enterprise sales teams within a B2B software or SaaS setting. The role requires a strategic leader with a strong executive presence, capable of influencing C-level stakeholders and managing complex customer environments. Experience in driving customer retention and expansion, as well as a proven track record of leading high-performing teams and developing talent, is essential. The ideal candidate will also have a collaborative leadership style, be technically curious, and have the ability to build data-driven account management strategies.

Hiring Manager Title
Chief Customer Officer

Functions

Account Management/Optimization

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📌 Vice President of Account Management (Quebec City)
🏢 Bilinguallink
📍 Quebec City