Ignite customer engagement with Hootsuite as a Senior Customer Marketing Manager. Oversee marketing strategies that enhance customer value throughout their lifecycle, supporting adoption and advocacy.

This senior role is designed for an experienced marketer with a solid focus on B2B customer engagement. You will collaborate across teams to craft scalable marketing initiatives while analyzing customer insights to create impactful strategies. Your hands-on leadership will build the foundation for effective customer communication and drive commercial success.

Key Responsibilities:
• Develop integrated marketing strategies for customer adoption
• Synthesize customer insights into tailored marketing campaigns
• Manage the customer marketing roadmap with cross-functional teams




• Design educational content and customer communications
• Establish performance measurement frameworks for marketing initiatives

Requirements:
• 12+ years in B2B marketing with a focus on customer engagement
• Expertise in developing customer lifecycle programs
• Strong understanding of B2B SaaS customer dynamics
• Excellent project management and collaboration skills
• Proven ability to adapt and thrive in changing environments

Drive customer marketing success at Hootsuite by leveraging insights and delivering exceptional user experiences.
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📌 Customer Marketing Manager at Hootsuite (British Columbia)
🏢 Hootsuite
📍 British Columbia