Contribute to Alberta's Child Care Programs as a Processing Centre Advisor. This hybrid role involves assessing applications and providing crucial support for the Child Care Subsidy Program.

The Government of Alberta seeks Child Care Assessors/Representatives for a contract position in Edmonton or Calgary. Your main responsibilities include determining eligibility, providing customer support, and resolving complex issues in a confidential manner. You'll maintain compliance with government policies while ensuring clients receive accurate information and assistance.

Key Responsibilities:
• Review and process child care subsidy applications and renewals
• Assess client eligibility by examining financial documentation




• Respond to client inquiries through various communication channels
• Guide families and providers on program requirements
• Resolve application and payment-related issues efficiently

Requirements:
• High School Diploma or GED
• 3+ years in customer service or retail
• 2+ years researching documentation
• Robust analytical and communication skills
• Ability to interpret policies and maintain confidentiality

Support Alberta's families while enhancing your expertise in a critical administrative role.
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📌 Child Care Processing Centre Advisor (Alberta)
🏢 SereneAid
📍 Alberta