Reports To Regional Manager

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling setting, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.Leadership

- leads store staff in meeting sales, service, and operational expectations.
- Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
- Models company values and leads by example as an active coach.
- Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
- Guides team to identify, recommend and implement changes to improve productivity.
- Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.

Performance

- Achieves store business plans,



including sales, customer service and operational goals.
- Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
- Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
- Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
- Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.

Operational Excellence

- Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
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📌 Store Manager (Surrey)
🏢 Moores Clothing
📍 Surrey