Elevate client experiences as the Client Centre Manager for Cassels Brock & Blackwell LLP. This full-time, onsite role focuses on exceptional hospitality, event execution, and operational leadership.

Join the Facilities, Business, & Client Services department to lead the Client Centre's strategic and operational role. You will oversee event logistics, staff management, and service excellence while optimizing client interactions. Collaboration across teams and a commitment to quality will define your contribution to our mission and culture.

Key Responsibilities:
• Lead and manage overall Client Centre operations
• Develop and implement service standards and policies
• Supervise daily activities of the Client Centre spaces




• Mentor and manage Client Centre service staff
• Oversee internal and client event execution

Requirements:
• 15+ years in hospitality/event management
• 10+ years of leadership experience
• Proven ability in client service excellence
• Solid project management and budgeting skills
• Exceptional communication and interpersonal abilities

Drive client engagement and operational efficiency at Cassels Brock with your expertise in managing high-profile events.
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📌 Client Centre Manager at Cassels Brock (Ontario)
🏢 Cassels Brock & Blackwell
📍 Ontario