Vancity is seeking a Member Contact Operations Analyst (20-Month Contract) to transform business needs into actionable data requirements and deliver real-time and historical reporting. The role blends hybrid work from Surrey Central Office or BC-based home office with in office events as needed.
You’ll bring 2+ years in contact centers, 1+ year Genesys Cloud admin, and strong analytics using Power BI/SQL. Join a living-wage employer focused on member experience.
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📌 Member Contact Analytics & Ops Analyst (20‑Month Contract) (British Columbia)
🏢 Vancity (2.0)
📍 British Columbia
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