Join ABE Equipment as a Customer Service Field Technician, renowned for excellence in beverage equipment. This role combines hands-on technical support with customer engagement, requiring strong communication and a mechanical aptitude.

As a key technician, you will address customer concerns and provide real-time technical assistance related to mechanical, electrical, and programming issues. This energetic position involves travel throughout the U.S. and potentially internationally, emphasizing problem-solving and effective communication. Your tasks will not only involve troubleshooting but also training customers in utilizing Norland products effectively.

Key Responsibilities:
• Serve as primary contact for customer inquiries and support




• Provide technical assistance for mechanical and electrical systems
• Coordinate parts returns and research defects
• Ensure efficient shipment of required parts to customers
• Document customer communications using CRM software

Requirements:
• Authorization to work in the United States
• Strong technical skills in mechanical and electrical systems
• Excellent communication and negotiation abilities
• Willingness to travel extensively
• Basic computer literacy for tracking systems

Bring your technical skills, problem-solving ability, and customer focus to ABE Equipment's team.
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📌 Field Technician for Customer Service at ABE Equipment (British Columbia)
🏢 Norland International
📍 British Columbia