Intermediate Systems Analyst to provide operational and production support for a core billing application, with a focus on maintaining and enhancing an established Oracle PL/SQL code base (Hybrid, Edmonton AB)[017-2026]
Our utilities client is seeking an Intermediate Systems Analyst to provide operational and production support for a core billing application, with a focus on maintaining and enhancing an established Oracle PL/SQL code base ( Hybrid; Edmonton AB ) [ 017-2026 ].

Overview
This role supports critical billing systems within a large-scale enterprise environment. The work is primarily production support and incident resolution on a mature billing system, alongside active project work tied to upcoming Daylight Savings Time changes. Team responsibilities are currently splitting between project and operational work — strong PL/SQL skills matter more than breadth across languages.

Contract, Edmonton, Hybrid, Working Hours: MST

Must Haves

5+ years hands-on Oracle PL/SQL development and support

Recent experience supporting enterprise business applications in a production environment





Demonstrated experience resolving complex application issues and incidents in an operational/on-call capacity

Robust SQL development and troubleshooting against large enterprise databases

Comfortable owning on-call/production support duties for 24/7 systems (rotational, bi-monthly; 15-min response SLA)

Nice to Have

Azure/cloud exposure (current team has a growing gap here)

Working knowledge of Java and/or .NET (C#)

Familiarity with PowerShell and batch/scripting tools

Knowledge of ServiceNow

Responsibilities

Provides operational support, incident management, and troubleshooting for a production billing system

Maintains and enhances an existing PL/SQL code base

Responds to critical incidents with urgency, including on-call rotation

Works closely with business users to identify and resolve data/process errors

Documents fixes and contributes to continuous improvement of the system

Contributes to active project work including upcoming Daylight Savings Time system changes

Disclaimer:

AI may be used in evaluating candidates.

This posting is for an existing vacancy.

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📌 Intermediate Systems Analyst to provide operational and production support for a core billing applic (Alberta)
🏢 S.i. Systems
📍 Alberta