Overview
The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

Work closely with shift leadership to accomplish shift goals

Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.

Directs work assignments to employees

Provide daily hands-on support in Material Handling and Forklift responsibilities

Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives

Brainstorms and suggests new ideas on how to improve processes to supervisor

Communicates professionally, both orally and written, to internal and external partners

Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.

Ensures efficient and safe operation of all material handling equipment





Trains new and current employees on operational SOPs and WIs

Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery

Ensure product is stored safely and in the proper place.

Assists in maintaining the security of the warehouse

Additional duties as assigned by the warehouse supervisor or manager.

Qualifications

High School diploma or GED required

Experience in a fast-paced warehouse environment.

Experience with Warehouse Management System

Computer applications using Microsoft Office (Word, Excel PowerPoint).

Ability to handle changing priorities and use positive judgment in stressful situations.

Good visual acuity to inspect shipments.

Ability to input data on the computer to create a daily inventory report.

Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.

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📌 Warehouse Operations Lead (British Columbia)
🏢 NFI
📍 British Columbia