Lead public sector partnerships with Samdesk as a Technical Account Manager. Focus on commercial health, program delivery, and adoption during critical public safety events. Samdesk is on the hunt for a strategic Technical Account Manager based in Edmonton to oversee partnerships with provincial governments.

This role is multi-faceted, combining account management, project coordination, and customer success to deliver vital services during emergencies. You'll handle relationships that span various agencies, ensuring seamless operations and impactful outcomes. Key Responsibilities:

- Manage retention, renewal, and expansion across government accounts
- Oversee program delivery with tracking of milestones and risks
- Conduct training sessions for large user groups




- Serve as primary contact for stakeholders at all levels
- Utilize data tools to monitor account health and outcomes Requirements:
- 5+ years in Customer Success or Account Management
- Experience with provincial or federal government accounts
- Proven success managing initiatives across departments
- Solid technical acumen and communication skills
- Located in Edmonton with onsite meeting flexibility Drive impactful outcomes and strengthen public safety initiatives through your leadership at Samdesk.

📌 Strategic Technical Account Manager at Samdesk (Edmonton)
🏢 samdesk
📍 Edmonton