Position Title: Program Supervisor

Status: Temporary Full Time Contract to March 31, 2027

Compensation: $43.75-49.75 per hour

Union/Non-Union: Non-Union

Reports To: Manager of Integrated Services

Position Overview The Program Supervisor is responsible for the efficient and effective operation of the assigned programs/services, including day-to-day operations, financial management, staff management, programming, program development and service delivery. As a member of the management team, the Program Supervisor shares responsibility for Health and Safety in the workplace as well as cross-program functions such as on-call rotations, education and promotion in the community, professional development and special projects.

Key Responsibilities

· Oversee daily operations of mental health and addiction programs to ensure high-quality, productive service delivery.

· Supervise and support front-line and relief staff, including scheduling, coaching, and performance management.

· Foster a safe, inclusive, and trauma-informed work culture that promotes staff development and collaboration.

· Monitor client flow, service delivery, and care coordination across HART Hub, Shelter, Housing, and Crisis programs.

· Apply harm-reduction, recovery-oriented, and culturally safe approaches to client care.

· Manage program budgets, expenditures, and reporting in collaboration with Corporate Services.

· Build strong relationships with community and health partners to enhance service coordination and identify emerging needs.

· Ensure compliance with CMHA policies, legislation, and occupational health and safety standards.

Qualifications

· Education: Bachelor’s degree in social work or a related health/human services degree; Master’s degree in social work or a related health/human services degree preferred.

· Registration: Registered and in good standing with OCSWSSW, CNO, or CRPO, preferred.

· Experience:

o Minimum five (5) years of experience in mental health and addictions, including crisis or stabilization settings.

o Minimum two (2)



years in a leadership or supervisory role within a unionized, community-based environment.

· Knowledge & Skills:

o Strong understanding of trauma-informed, harm-reduction, and recovery-based care models.

o Knowledge of system navigation, crisis response, and integrated care frameworks.

o Excellent leadership, organizational, and conflict resolution skills.

o Familiarity with Ontario Health and Ministry funding structures, reporting, and accountability frameworks.

o Proficiency in Microsoft 365 and client record management systems.

Working Conditions

· Combination of office, community, and on-site environments.

· Flexible schedule including some evening or weekend availability depending on program needs.

· Participation in the agency’s on-call rotation may be required.

Additional Requirements

· Valid Ontario driver’s license, proof of insurance, and access to a reliable vehicle.

· Acceptable Police Vulnerable Sector Check required upon hire, and maintained throughout employment.

· Certification in First Aid/CPR.

· Certification or willingness to obtain withing 3 months: ASIST, Non-Violent Crisis Intervention.

- Bilingualism (English/French) considered an asset.

Disclaimer

Due to the changing nature of work and the work to be done, job qualifications and job descriptions may be altered from time-to-time.

CMHA Algoma offers a competitive compensation package, extensive benefit and pension programs, paid time off and a 35-hour work week.

To Apply

Please submit a resume and cover letter on our HRIS Portal here, no later than August 14, 2026 at 4pm.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Additional Information

CMHA Algoma is an equal opportunity employer and values diversity, equity, and inclusion. We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

CMHA Algoma does not use Artificial Intelligence (AI) in the hiring process.

Reason for Posting: Backfill

📌 Supervisor (Sault Ste. Marie)
🏢 Canadian Mental Health Association Algoma
📍 Sault Ste. Marie