Elevate guest experiences as a Service Associate – Engineering at Shangri-La Toronto. With a focus on hospitality and technical support, you will ensure the hotel’s highest maintenance standards.

This role is vital to maintaining the operational excellence of Shangri-La Toronto’s facilities. Your responsibilities will include engaging with guests and colleagues to uphold both service quality and guest comfort. Utilize your technical expertise in hotel engineering to enhance overall satisfaction while assisting the engineering team effectively.

Key Responsibilities:
• Provide 5-Star experiences for guests consistently
• Maintain effective internal and external communication
• Offer technical support in hotel engineering practices




• Respond to maintenance requests swiftly and efficiently
• Assist in energy conservation and preventative maintenance

Requirements:
• Minimum 2 years experience in a hotel engineering role
• Building Operator Certificate with HVAC proficiency
• Solid organizational and decision-making skills
• Excellent verbal and written communication in English
• Flexible schedule for varied shifts including nights and weekends

Make a tangible impact on guest enjoyment while showcasing your engineering skills at Shangri-La Toronto.
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📌 Engineering Service Associate at Shangri-La (Ontario)
🏢 Shangri-La Hotels
📍 Ontario