ROLE PURPOSEThis position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.STATUS AND CLASSIFICATIONUnionized; this position requires union membership. It is open to all genders.VARIOUS POSITIONS ARE AVAILABLE Saturday to Sunday, 0800 - 1600

Friday to Saturday, 1600 - 0000 Tuesday to Saturday, 1600 - 0000 REPORTING RELATIONSHIPS Reports and is accountable to the Program Manager of the facility or their designate

Participates actively in house, staff, and staff/resident meetings

Participates as a member of the Connective staff team

Liaises with outside professionals from other agencies or government bodies as required KEY ACCOUNTABILITIES

Programs Interviews clients to prepare care plans and background information for which confidentiality is required

Under the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s)

Provides input to the Residence Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives

Is cognisant of, and work towards the implementation of the care plan established for each resident

Meets with each resident on a routine basis to discuss progress and plan future interventions

Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties

Uses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisis

When assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident’s case/care plan

Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team

Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports

Develops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residents

Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility

Acts as an on-site advocate for each resident

Assists residents with activities of daily living

Provides emotional support and feedback to residents and their families





As appropriate, supports residents towards integration and normal functioning within the community

Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate

Dispenses and ensures the taking of medications as required

As necessary, provides transportation and assists residents to attend appointments

With other residence staff plans, develops and delivers in-house programs to address the needs of the residents

Community

Works with volunteers to support and enhance the goals of the residence programs

Identifies social, economic, recreational, employment, and educational services in the community that will meet the needs of the client

Collaborates with a multidisciplinary team and consults with team psychologist and psychiatrists to develop, implement, maintain, and adjust individualized treatment plans

Maintains effective liaison with other agencies, professionals, government officials, and the community in order to contribute to the success of the case/care plan of the resident Residential Supervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbook

Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services

Provides input into meal scheduling and preparation, including food inventory.

Ensures the security of the residence

As assigned, is responsible for developing, implementing, and maintaining housekeeping areas both inside and outside, involving the residents in this process when deemed appropriate

As assigned, is responsible for the weekly grocery shopping for the residence and involves the residents in this process

As assigned, assists with the details of the operation of the facility, including but not limited to administrative support

As assigned, organizes and oversees the preparation of meals and involves the residents in this process

As necessary,



accepts responsibility of being on-call and carrying the residence pager

As required, accompanies residents to appointments and community outings, following the restrictions imposed by the courts/review panels Other Participates in staff and resident/staff meetings

Assists with the orientation and training of new staff and volunteers

Other duties may be assigned from time to time WORKING CONDITIONS Functions independently while on shift and adhere to Residence Policy and Procedures

Works in a high stress workplace, often dealing with clients in crisis situations

Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence

Is available to work all shifts, 7 days per week including day shifts, afternoon shifts, and graveyard shifts

Provides appropriate personal transportation with required business insurance coverage to enable the movement of the resident around the Lower Mainland as required by the goals of the program

Is a member of CUPE local 1936-11 EXPERIENCE AND SKILLS Diploma, preferably in social work, community social services or equivalent (an asset) 1 year of experience with adults with developmental/intellectual disabilities and mental health challenges Experience working with individuals with Autism Spectrum Disorder (ASD) and other neurodivergent conditions. Demonstrates a high level of crisis management An understanding of providing service to people with different learning abilities

Demonstrated experience in an applicable residential setting

Demonstrated a good working knowledge of the technical details important to the functioning of group residences An awareness of the Community Living of British Columbia (the contractor) concerns, laws, and policies related to the specific residence program

Demonstrated the ability to teach skills and work effectively with others Knowledge of theory, principles, and practices in the fields related to the particular residence

Excellent written and verbal communication skills in English REQUIREMENTS BC Class 5 driver’s license

Ability to successfully complete a Criminal Records Check

Current WorkSafe Approved First Aid Certificate

NVCI/Mandt training (an asset)

Food Safe Level 1 (an asset) COMPENSATIONAs Connective is a unionized environment, the starting wage is $27.53 and will increase every 2000 hours worked up to a maximum of $31.57. CLOSING DATE

Thursday, August 13, 2026, by 1600

📌 Support Worker, Vancouver
🏢 Connective
📍 Vancouver