Elevate your career as a Technical Account Manager at WHC, where you’ll be the trusted advisor to our premium and VIP customers. Focus on ensuring seamless, secure web hosting and cloud solutions. As a Technical Account Manager, you will report to the Director of Customer Care and oversee the technical relationships of your accounts.

Your role involves working closely with both customers and internal teams to identify risks and recommend improvements that drive customer success. With a blend of technical skills and relationship management, you'll tackle escalations and foster strong partnerships. Key Responsibilities:

- Serve as the main technical point of contact for VIP accounts
- Build trusted relationships with technical stakeholders




- Develop understanding of customer hosting environments
- Coordinate internal teams on complex technical issues
- Lead customer onboarding and service reviews Requirements:
- 6+ years in IT, hosting, or technical account management
- Strong knowledge of Linux, Windows, and cPanel environments
- Proven experience with high-value technical account support
- Excellent bilingual communication skills (French and English)
- Solid problem-solving and relationship-building skills Join WHC and use your technical expertise to empower customers while driving impactful solutions.

📌 Technical Account Manager at WHC (Montreal)
🏢 Web Hosting Canada (WHC)
📍 Montreal