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TITLE
Account Manager, Live Events

SALARY RANGE
$110,000 – $125,000 OTE (Base Salary + Commission)

THE PERKS

Standard Health & Dental Benefits

Phone Allowance

Mileage Reimbursement

Business Development Budget (client entertainment)

Event tickets and access to live events

LOCATION
North York, ON

THE OFFICE
In-Office with Flexible Client Travel

TEAM SIZE
5 (Sales & Account Management Team)

THE ROLE
A senior client-facing role combining business development, technical scoping, and account management for live event AV productions. You will manage and grow a portfolio of corporate clients while translating their event requirements into technical plans – serving as both the trusted advisor and the production lead on your projects.

Client Relationship Management & Business Development (40%)

Technical Scoping & Project Oversight (30%)

Event Coordination & Execution Support (20%)

Internal Collaboration & Reporting (10%)

THE TASKS
Client Relationship Management & Business Development

Managing and growing a portfolio of recurring corporate clients across meetings, conferences, and brand activations

Building new client relationships through outbound prospecting, referrals, and industry networking

Developing proposals and presenting AV solutions tailored to client event goals and budgets

Identifying upsell and cross-sell opportunities within existing accounts

Maintaining a pipeline of opportunities and tracking sales activity

Attending client site visits and venue walkthroughs as required





Driving client retention through consistent service quality and relationship building

Technical Scoping & Project Oversight

Translating client event requirements into detailed technical AV plans and specifications

Quoting projects including equipment, labour, and logistics componentsWorking from floor plans and venue specifications to develop event setups

Collaborating with internal production, warehouse, and crew teams on equipment and resource needs

Providing creative, solution-oriented approaches to client challenges using AV technology knowledge

Ensuring project delivery aligns with client expectations, timelines, and budget

Event Coordination & Execution Support

Supporting on-site production during key events as needed

Coordinating with crew leads and project managers during event execution

Managing last-minute changes and problem-solving during active events

Conducting post-event debriefs and gathering client feedback to drive continuous improvement

Internal Collaboration & Reporting

Participating in weekly operations and sales meetings

Collaborating with fellow account managers and the operations team on resource planning

Providing input on labour forecasting and capacity planning for upcoming events

Contributing to the continuous improvement of sales, quoting, and project management processes

THE COMPANY
A rapidly growing live events production company experiencing significant year-over-year growth, providing full-service AV equipment and support for brand activations, touring, and corporate events. The company works with marquee clients across corporate meetings, conferences, and large-scale productions, operating in a cooperative, hands-on environment with a strong team culture and a reputation for consistency and technical excellence.

THE OPPORTUNITY
Join a fast-growing AV production company at an exciting inflection point where your sales skills and technical knowledge will directly impact business growth.



You’ll inherit an established book of recurring corporate business from day one, with clear pathways to build a $1.5M+ portfolio. Work alongside the company’s founders in a high-energy, collaborative environment with unique perks including event access and exposure to high-profile productions. This is a revenue-generating role with robust upside potential tied directly to your performance.

EXPECTATIONS TIMELINE
By Month 1

Complete onboarding on company systems, equipment inventory, and service offerings

Shadow senior team members on client meetings and active event productions

Begin building relationships with assigned recurring accounts

Understand quoting processes, vendor relationships, and project workflows

By Month 3

Independently manage inherited recurring accounts and deliver consistent client experience

Begin quoting and closing new business opportunities

Attend client site visits and develop technical scopes with minimal supervision

Establish a working pipeline of prospective clients

By Month 6

Own full cycle from client acquisition through project delivery and post-event follow-up

Actively grow book of business beyond inherited accounts through outbound efforts

Build and maintain a $1M+ pipeline of opportunities

Provide strategic input on sales priorities and market opportunities

By Month 12

Manage a $1.5M+ book of business across a diversified client portfolio

Be recognized as a trusted advisor by key client accounts

Contribute to mentoring newer team members on technical and sales processes

Position for senior account management or team leadership responsibilities

THE SKILL SET

3–5 years of experience in account management or sales within the AV, live events, or entertainment production industry

Demonstrated ability to manage a book of business with at least $1M in annual revenue

Strong technical knowledge of AV equipment and live event production (audio, video, lighting, LED)

Ability to translate client requirements into technical project plans and accurate quotes

Proven track record of client retention and current business development

Excellent interpersonal and relationship-building skills with both clients and internal teams

Valid driver’s license with access to a vehicle

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.

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📌 Account Manager, Live Events (Ontario)
🏢 Outhire
📍 Ontario