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Field Service Engineer

at A.M.P Rose

A.M.P Rose is a global leader in the supply of processing & packaging machines for the confectionery, chocolate and snack food industries. We have a blue-chip customer base both in the UK and abroad, typically exporting 75% of our equipment world-wide.

Title: Field Service Engineer
Job Description
To supply customer support for the range of AMP Rose packaging machinery supplied worldwide.

Provide field service support for AMP Rose equipment supplied around the world. To conduct installations, commissioning, training, and fault finding on the range of equipment we supply. This role will involve extensive travel often resulting in a number of weeks away from home.

Salary: Competitive (Depending on skills and competence)

Responsibilities

Understanding and experience of fault diagnoses on packaging machines covering electrical, electronic, and mechanical disciplines

Work on a range of PLC and Motion control systems

Work away from home for extended periods

Conduct machinery checkout and trials

Customer acceptance trials

Product development assistance.

Installation and commissioning of the full range equipment.

Promoting sales of spare parts, upgrades, recent and pre-owned machines.

Carrying out training programs, and promoting training.





Giving feedback information from customers and competitive equipment

Undertake any other duties appropriate to your skill levels from time to time to meet the needs of the business.

Minimum Qualifications/Education

5 GCSEs grade C or above or equivalent.

HNC/D or equivalent in a technical discipline, (electrical or electronic) or equivalent experience.

Experience

Substantial experience in roles such as electrical or electronic technician, field service repair of machinery, maintenance repair, or related occupations. Familiarity with machine and electrical parts, components and assembly is essential. Experience interfacing with customers.

The Successful Candidate Will:

Be able to fault diagnostics using PLC logic.

Be able to control situations whilst providing a high standard of customer service

Have excellent electrical/mechanical technical skills.

Be able to read blueprints and schematics.

Will be computer literate and proficient in Microsoft Word and Excel and Outlook

Will have excellent written and verbal communication skills with a commitment to serving others.

Have a history of working to deadlines and meeting business objectives.

Have a flexible approach to work.

Other

A full and clean UK driving license.

Ability to travel freely worldwide

Job Type: Full-time

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📌 Field Service Engineer (British Columbia)
🏢 AMP Rose
📍 British Columbia