Drive operational excellence as a Continuous Improvement Analyst at Manulife in Toronto, Ontario. Focus on enhancing workflows and client experience through data-driven practices in a hybrid work workplace.

As a Continuous Improvement Analyst, you will engage with various stakeholders to identify and implement process enhancements, primarily within Retirement and Investment Operations. Your strong analytical skills will be crucial in conducting data analysis and presenting insights to business leaders. Experience with methodologies like Lean and Six Sigma will help you successfully lead initiatives and facilitate workshops for stakeholder engagement.

Key Responsibilities:
• Identify process improvement opportunities to enhance efficiency
• Lead initiatives using Lean, Six Sigma, and Agile methodologies




• Conduct root cause analysis of operational risks and gaps
• Develop dashboards for tracking initiatives and performance
• Engage cross-functional teams to support process enhancements

Requirements:
• Bachelor’s degree in Business, Finance, or related field
• 4-5 years in process improvement or operations roles
• Strong problem-solving and analytical skill set
• Excellent communication and stakeholder management abilities
• Proficiency in Microsoft Office, especially Excel and PowerPoint

Leverage your analytical skills to transform operations and drive quality improvements at Manulife.
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📌 Continuous Improvement Analyst at Manulife (Ontario)
🏢 Manulife Financial
📍 Ontario