Closing Date (MM/DD/YYYY): 08/19/2026
Worker Type: Permanent
Language(s) Required: English
Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $72,930 - $98,670
Why FCC? At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide. Here’s what you can expect when you join our team:
Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, adaptable and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options
How you’ll make an impact As a Technical Analyst, Business Enablement, you’ll provide Level 3 technical support for a broad portfolio of software-as-a-service and commercial off-the-shelf applications, completing deeper investigation, triage and remediation when issues likely sit within the tool itself. You’ll be part of the Business Enablement team that supports FCC employees by sustaining, improving and enabling the use of many enterprise applications. You’ll work closely with Service Desk, Deskside Support, internal technology partners, adoption specialists and external vendors to understand issues, assess product changes and support effective user enablement. If you enjoy hands‑on troubleshooting, learning across multiple platforms and turning technical analysis into explicit documentation and meaningful business support, this could be the role for you.
What you’ll do Investigate and resolve escalated support tickets for SaaS and commercial off-the-shelf applications after initial Service Desk and Deskside review
Complete technical triage, root-cause investigation and remediation for issues that require deeper analysis within the application or tool




Build hands‑on knowledge of multiple enterprise applications and apply that learning to support configuration, sustainment and user experience
Review vendor product releases, updates and current features to understand benefits, risks, impacts and enablement considerations
Document findings, support materials and product knowledge so employees and adoption partners can understand and use business tools effectively
Collaborate with internal technology teams, business enablement colleagues, bilingual adoption specialists and vendors to support timely issue resolution and user readiness
What you’ll bring to the team Required qualifications: A degree in computer science, information systems, business technology or a related field
Minimum two years of experience providing technical support, application support, business systems support or related technology troubleshooting (or an equivalent combination of education and experience)
Ability to investigate escalated issues, complete triage and identify practical remediation steps in a technology support environment
Understanding of SaaS applications, commercial off-the-shelf solutions, enterprise applications or vendor‑supported platforms
Strong analytical skills with the ability to work through ambiguous "needle in a haystack" problems across multiple tools and business processes
Ability to document technical findings, product impacts, support steps and user‑facing information in clear, practical language
Comfort learning new platforms quickly and supporting a wide variety of business tools, product updates and vendor‑driven changes
Strong communication and collaboration skills with the ability to work with technical teams, business partners, vendors and adoption specialists
Preferred qualifications: Exposure to IT service management practices, ticketing systems, vendor coordination, release notes,



user acceptance testing or application sustainment
Experience creating documentation, knowledge articles, training support materials or user enablement content
We belong here. At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women
Accessibility and accommodations – To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [email protected]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
We value language diversity, and adhere to Canada’s Official Languages Act. Bilingualism (English and French) is important and is always considered an asset.
Proud to be 100% invested in agriculture and food. Looking for a career with purpose? Bring your skills, enthusiasm and your true self to FCC. Providing financing, software and knowledge to the industry that feeds the world takes the talents of many — and with so many interesting areas to work in, you never know where your career will take you.
Areas we hire for: IT, Marketing, Lending and Operations, HR, Finance, Governance
We’ve got you. From a flexible work environment, competitive salary and benefits to a culture built on trust, support and growth, FCC offers an exceptional employee experience that brings out your best.
What we do: FCC is a financially self-sustaining federal Crown corporation with over 100 offices across Canada, and our corporate office in Regina, Saskatchewan. We lend money and provide other services to primary producers, agri‑food operations and agribusinesses that provide inputs or add value to agriculture.

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📌 Technical Analyst, Business Enablement (Saskatchewan)
🏢 Farm Credit Canada
📍 Saskatchewan