Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Job Description
As a member of the Amcor North American Human Resources Operations Center, the Shared Services HR Service Center Partner II is a hands‑on role where you will be a team player responsible for providing administrative and analytical support to the HR team and all other employees at varying levels within the organization. The HR Service Center Partner II is responsible for acting as a HR support partner to the network via the utilization of human resource information systems, knowledge base management, and case management for HR Shared Services to interpret, complete complex data entry activities, and ensure data integrity within HR technology solutions, as well as provide quality internal customer‑focused support within service level agreement expectations. The HR Associate II will also have a deeper responsibility to include project‑focused work, which includes coordination of cyclical processes, events, and new initiatives. The ideal candidate welcomes constant change and is someone who can be strategic, inventive, as well as tactical in implementation. The HR Associate II is a valuable resource for team members, providing guidance and support to make them successful, while also making a positive impact on how team members experience organizational change and growth.

What You Get To Do

Subject matter expert and point of escalation to Service Center peers in assigned specialty space(s)

Escalation point‑of‑contact within the HR Service Center

Provide project support for specialty area and large‑scale repeated processes





Provide support and learning to peer HR Service Center team members as a subject matter expert and mentor across specialty spaces

Engage with HR team members of focus areas to continually grow knowledge and receive/provide feedback

Develop strong business relationships with all business functions you support, coaching and advising leaders on change management

Assist Service Center Lead and Manager with complex inquiries impacting specialty space, or as assigned

Draft, review, and distribute mass communications to appropriate individuals related to specialty space

Assist the HR Service Center Lead in developing continuous process improvements to further gain efficiencies in specialty spaces and department

Review employee data forms and reports, interpret entry requirements, and complete complex data entry in HR technology solutions with accuracy

Respond to all employee, manager, or HR inquiries via email and phone utilizing case management tool

Achieve resolution of cases at rates which meet or exceed established metric standards and service levels

Audit employee data to ensure data integrity exists in all HR systems

Respond to report requests of all complexities, and be a point of escalation for customized report requests to the Shared Services team

Follow the established escalation paths to resolve complex inquiries

Maintain advanced knowledge of all HR plans and program designs

Responsible for creating and updating team process and employee resource documents for all specialty spaces

Maintain knowledge of HR trends, best practices, regulatory changes and employment law, along with gaining Amcor business knowledge to best assist Amcor colleague base

Continuous process improvements to further gain efficiencies in focus area

Ensures all activities are carried out in compliance with applicable legal and regulatory guidelines (i.e. AA, EEO, FLSA, ADA, etc.)

What We Value

Teamwork with peers and the broader HR team across all supported business units

Exceptional value‑added support to exceed our internal customers’ needs aligned to their success

Energy and passion with an eye towards continuous improvement in self and process

Detail‑oriented with excellent analytical, critical thinking, and problem‑solving skills

Ability to respect and maintain confidential information

Self‑motivated, proactive,



and capable of working on own initiatives with limited supervision

Maintains a positive and respectful attitude while working independently and in team environments

Proven ability to perform with a high degree of accuracy, and with highly confidential or critical data

Strong customer service skills and ability to communicate (written and verbal) with all levels of the organization, both internal and external

What We Want From You

Bachelor’s degree required, preferably in Human Resources

2-3 years of experience in Human Resources

In‑depth knowledge of the principles, practices, and infrastructure of Human Resources

Our Expectations
We Expect Our People To Be Guided By The Amcor Way And Demonstrate Our Values Every Day To Enable The Business To Win. We Are Winning When

Our people are engaged and developing as part of a high‑performing Amcor team

Our customers grow and prosper from Amcor’s quality, service, and innovation

Our investors benefit from Amcor’s consistent growth and superior returns

The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (phone hidden) and let us know the nature of your request and your contact information.

E-Verify
We verify the identity and employment authorization of individuals hired for employment in the United States.

Advantages
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

Medical, dental and vision plans

Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees

Company‑paid holidays starting at 8 days per year and may vary by location

Wellbeing program & Employee Assistance Program

Health Savings Account/Flexible Spending Account

Life insurance, AD&D;, short‑term & long‑term disability, and voluntary benefits

Paid Parental Leave

Retirement Savings Plan with company match

Tuition Reimbursement (dependent upon approval)

Discretionary annual bonus program (initial eligibility dependent upon hire date)

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📌 HR Service Center Partner II (Newfoundland and Labrador)
🏢 Amcor
📍 Newfoundland and Labrador