Job Reference JOB0431 Location Redbridge Salary £38,401.00 - £40,399.00 per annum, including London Weighting where applicable Vacancy Type Permanent/Full Time Working Hours 37.5 Application Deadline Sunday, September 6, 2026 Job Summary

Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

Care. Care for people is at the heart of everything we do.

Be human. We are accessible, genuine and humble. Always learning.

Do the right thing. We're open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for
This is an exciting opportunity to join a fast-paced and growing organisation.

We're looking for an experienced and motivated Criminal Justice Team Leader to join our Redbridge Adult Drug and Alcohol Service.

As Criminal Justice Team Leader, you will lead a team of experienced Recovery Practitioners who support people across the Criminal Justice pathway. Alongside managing their own caseloads, the team delivers key activities including continuity of care from prisons and hospitals, outreach and satellite provision, and works closely with probation, the courts and Hospital Drug and Alcohol Liaison Teams to ensure people receive timely, coordinated support.





Team Leaders at Via play a vital role in delivering safe, effective and responsive services. In this role, you will provide day-to-day leadership, coaching and support to your team, ensuring high-quality case management, effective risk management, and the achievement of service objectives and key performance indicators. You will champion continuity of care across the Criminal Justice pathways, working closely with partners to strengthen relationships and improve outcomes for the people we support.

Working as part of the Redbridge Leadership Team, you will contribute to service quality, performance and continuous improvement, supporting effective governance and ensuring contractual requirements are met. You will represent Via at partnership meetings and be a positive role model, promoting our values and fostering a collaborative, trauma-informed culture where colleagues feel supported to deliver their best.

What you’ll bring

Experience of supervising or managing staff within drug and alcohol services, criminal justice, or a related health and social care setting.

A strong understanding of safeguarding, risk management, and effective case management.





Experience of coaching and developing colleagues to deliver high-quality, recovery-focused practice.

Excellent organisational, communication, and partnership-working skills.

A commitment to the recovery model, trauma-informed practice, and improving outcomes for people affected by substance use.

If you're an enthusiastic and supportive leader who is passionate about developing people and improving outcomes for individuals involved with the criminal justice system, we'd love to hear from you.

Alongside a rewarding role and the opportunity to work with a diverse and inclusive team, we offer an excellent range of benefits, making this a great time to join us.

This is not just a job: you'll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We're looking for individuals with compassion, valuable communication skills and the ability to stay calm under pressure.

If you're someone who is a good listener, stays curious, and wants to make a difference, we'd love to hear from you.

Deadline: 6/9/36 at midnight

Salary: £38,401 - £40,399, inclusive of London Weighting

Vacancy type: Permanent

Working hours: 9-5 Mon-Fri usually with a late clinic in rotation with colleagues.

Our Service Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via's national network. you can reach Richelle Marks on [email protected].

Job Profile Job Profile document

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