Lead creative product and digital strategies as the Senior Manager, Customer Growth at BMO Financial Group. Focus on enhancing customer engagement and retention for priority segments every day.

In this pivotal role, you'll report directly to the Director of Segments & Growth. Your mission is to accelerate customer acquisition and deepen engagement through strategic leadership in product and digital initiatives. This role demands collaboration across Product, Digital, Marketing, and Analytics teams to create seamless customer experiences.

Key Responsibilities:
• Build end-to-end strategies for segment acquisition
• Identify opportunities to enhance everyday banking products
• Partner with teams to influence product roadmaps




• Lead initiatives improving onboarding and digital journeys
• Develop business cases and presentations for strategic decisions

Requirements:
• 7–10 years in financial services or digital strategy
• Strong experience with retail banking products
• Proven ability to deliver product enhancements
• Experience working across cross-functional teams
• Previous people leadership experience is an asset

Bring your strategic vision and leadership to transform BMO's customer engagement initiatives.
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📌 Senior Manager for Customer Growth at BMO (Ontario)
🏢 BMO
📍 Ontario