At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of the role:
The Senior Manager’s primary responsibility is to lead a team of network and telecom experts supporting Saputo’s global infrastructure, ensuring the highest performance, reliability and security for our enterprise networks, connectivity and telecommunications across campus, data center, cloud and WAN/edge. The Senior Manager owns the overall architecture of the network, associated tooling, automation and service delivery - delivering a network that is cloud-first, secure-by-design and increasingly automated, built on Zero Trust principles and the convergence of IT and OT (plant/operational technology) environments that keep our manufacturing operations running.

How you will make contributions that matter:

Provide day-to-day operational management overseeing the installation, configuration, monitoring and maintenance of enterprise network, security-edge and telecommunications infrastructure across all regions

Manage a global team of local and remote team members and build capability in automation, cloud and security

Continually evolve monitoring, observability and automated remediation to proactively address network performance and reliability, moving from reactive support toward proactive operations

Work closely with IT & Cybersecurity Services to embed secure-by-design and Zero Trust controls into network changes, lead IT/OT network convergence and segmentation for plant/manufacturing environments, and develop efficient operational processes

Lead global projects and operational teams

Lead and participate in project planning, design, budgeting and key decisions, including FinOps and cost optimization across CAPEX and OPEX

Advance SD-WAN and SASE convergence, cloud and hybrid networking, and network automation to standardize and scale operations

Communicate effectively with a diverse group of IT and business colleagues, including executive-level reporting

Encourage and enforce quality control, compliance and standard operating procedures





Manage the delivery of effective solutions when concerns or performance issues arise from within the team, business and support areas

Stay on top of the latest technologies and demonstrate creativity in finding solutions; analyze the company’s technology needs and propose solutions

Build and maintain effective relationships with users, peers, vendors and service providers, and govern managed-service partners with clear accountability

Effectively lead and motivate a team of highly performing and highly technical staff

Be part of a 24/7 escalation management matrix

Be available for occasional travel

You are best suited for the role if you have the following qualifications:

A minimum of 10 years of demonstrated experience with large and complex enterprise network, telecommunications and security infrastructure. Direct leadership experience managing a technical team is an asset

Management and leadership skills, including the ability to influence and coordinate outside of direct reports in an international / multi-site environment

Proven experience with networking technologies (LAN/WAN/Wireless/VPN/Firewall), including SD-WAN, SASE/ZTNA, IPAM and load balancing

Experience with legacy VoIP and PBX technologies and their evolution to cloud UCaaS/CCaaS (e.g., Teams Phone, SIP trunking)

Experience to provision, install and operate networks, including network automation (e.g., Python, Ansible, Terraform, Git)

Cybersecurity and IT/OT security knowledge and frameworks (e.g., NIST CSF, ISO 27001); OT/industrial network exposure is a strong asset

Excellent analytical and problem-solving skills

Multi-tasking and time-management skills, with the ability to prioritize tasks to meet deadlines

Highly organized and detail oriented

Solid written and verbal communication skills

Strong interpersonal skills with the ability to resolve conflicts

Strong team spirit a passion for technology

Fluent in French and English

As part of their duties,



the position holder will be required to communicate and collaborate in English and French, both orally and in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North America.

We support and take care of our employees and their families by offering:

Generous and complete benefit coverage with group insurance

Group retirement plan with employer contribution

Telemedicine and assistance program for employees and their families

Employee Share Ownership Plan with an employer match

Paid Parental Leave program

Paid time off: Sick days, floater days and volunteer day off

Prospect to contribute to a collective RRSP & TFSA

Training and development programs

Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs

Organized activities for employees and their families

Advantageous discounts on Saputo products

Salary: $106,870 to $140,270

Salary offers will vary commensurate with experience, education, skills, and training.

STATEMENT ON AI
All applications are carefully considered by our Talent Acquisition team.

Artificial Intelligence tools may be used in screening applications.

Artificial Intelligence is not used to assess or select applications.

In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.

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📌 IT Senior Manager, Core Infrastructure & Operations - Network & Telecommunications (Quebec City)
🏢 SAPUTO
📍 Quebec City