Lead the digital transformation of customer transactions at BMO. This strategic role involves migrating transactions from assisted channels to digital platforms while focusing on product development and lifecycle management.

As a Director of Transaction Migration, you will spearhead initiatives that bridge business requirements with technology. With a focus on customer experience, this role requires collaboration with cross-functional teams to define product vision and prioritize backlogs. Your work will include market research, stakeholder engagement, and ensuring product adoption, driving value for customers and the business.

Key Responsibilities:
• Develop strategies to migrate transactions to digital
• Manage product development lifecycle from inception to retirement




• Collaborate with teams to clarify features and requirements
• Prioritize product backlogs and stakeholder engagement
• Ensure strong customer experience throughout product lifecycle

Requirements:
• 9+ years of relevant experience in product management
• Expert in process improvement and optimization
• Robust communication and influence skills
• Ability to manage complexity and ambiguity
• Advanced proficiency in marketing analysis

Drive transformation and product excellence in customer transactions at BMO.
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📌 Director of Transaction Migration at BMO (Ontario)
🏢 Bank of Montreal
📍 Ontario