Drive quality excellence at Canada Life as an Associate Manager in Quality Assurance & Insights. Lead a high-performing team to enhance operational efficiency and implement transformation initiatives across the Quality function.

In this full time, temporary position, you will manage Senior Business Operations Specialists and Lead Quality Analysts. Your leadership will focus on process optimization, low-code automation, and leveraging AI-enabled solutions. The role requires a blend of people leadership, business acumen, and technical skills to modernize the Quality function using advanced tools like Copilot and Power Platform.

Key Responsibilities:
• Lead transformation initiatives across the Quality function
• Manage a pipeline of continuous improvement and automation initiatives




• Implement low-code solutions to enhance operational efficiency
• Partner with stakeholders to define and implement sustainable solutions
• Champion technology adoption to improve quality capabilities

Requirements:
• Experience in leading technology-driven transformations
• Proven leadership in process improvement and analytics
• Educational background in Business or related field
• Strong knowledge of operational processes in financial services
• Demonstrated stakeholder management and influencing skills

Utilize your expertise in process optimization and technology to make a significant impact at Canada Life.
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📌 Quality Assurance Associate Manager Role (Ontario)
🏢 Canada Life
📍 Ontario