Elevate your career as a Technical Analyst, Business Enablement at FCC, where you'll provide Level 3 support for SaaS applications in a hybrid work environment. Engage with technology while enhancing user experience.

As a permanent team member at FCC, you will troubleshoot escalated support issues, ensuring effective use of enterprise applications. Collaborate with internal teams, adoption specialists, and vendors to optimize business tools while documenting transparent findings. This role involves hands-on engagement with various technologies and requires strong analytical and communication skills.

Key Responsibilities:
• Resolve escalated tickets for SaaS and commercial applications
• Conduct root-cause investigations for technical issues




• Build knowledge of enterprise applications for effective support
• Review vendor updates to assess changes and impacts
• Document findings and support materials for users

Requirements:
• Degree in computer science or related field
• Minimum two years of technical support experience
• Understanding of SaaS and enterprise applications
• Strong analytical and documentation skills
• Ability to learn new tools quickly

Join FCC to support the agriculture sector while driving technological enhancements and user satisfaction.
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📌 Technical Analyst for FCC Business Enablement (Saskatchewan)
🏢 Farm Credit Canada
📍 Saskatchewan