Drive IT solutions as an ICT Systems Engineering Consultant at Epic in Winnipeg, Manitoba. Focus on cloud infrastructure services, hardware, software, and support for diverse clients.

The Consultant, ICT Systems Engineering plays a key role at Epic by managing productivity issues related to IT operations and delivering cloud solutions to clients. This position requires expertise in planning, installation, and maintenance of critical IT infrastructure. We are seeking adaptable, innovative team members ready to tackle the challenges of a dynamic, high-tech environment.

Key Responsibilities:
• Investigate and resolve complex infrastructure support incidents
• Provide end-user support and problem resolution via multiple channels
• Plan and troubleshoot network devices and configurations




• Document all service events and create comprehensive reports
• Administer backup systems and perform regular disaster recovery tests

Requirements:
• Minimum 5+ years of industry experience
• Professional certifications (VCP, MCSA, CCNA, etc.)
• Knowledge of Active Directory, MS 365, and networking technologies
• Valid Driver’s License and ability to travel
• Strong troubleshooting and independent work skills

Utilize your technical expertise and leadership skills to enhance Epic’s IT operations and deliver exceptional service to clients.
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📌 ICT Systems Engineering Consultant at Epic (Manitoba)
🏢 Bell Canada
📍 Manitoba