Drive operational excellence as an Operations Account Manager at United in London, Ontario. This role requires strong relationship management and strategic oversight to enhance customer satisfaction and retention.

As an Account Manager in the cleaning industry, you will establish and maintain trust-based relationships with customers. Your responsibilities include collaborating with Partner Relations and overseeing talent acquisition to ensure a high-performing workforce. You will also manage strategic territory operations and improve revenue generation through effective communication and customer engagement.

Key Responsibilities:
• Build lasting customer partnerships and ensure service quality
• Collaborate with Partner Relations on performance assessments




• Manage store-level quality initiatives and action plans
• Conduct regular business reviews with stakeholders
• Lead proactive outreach and operational discussions

Requirements:
• Degree in Business Administration or related field
• 5+ years in the Janitorial industry
• 10+ years in operational management roles
• Solid problem-solving and communication skills
• Willingness to travel frequently to support operations

Elevate customer service and operational efficiency in the cleaning industry as you cultivate lasting partnerships.
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📌 Operations Account Manager in London (Ontario)
🏢 United Services Group
📍 Ontario