Drive risk management initiatives as a Manager of Operational Resilience with American Express. This role emphasizes cross-market relations and effective incident management while supporting Canada's Legal Entity governance.As a pivotal member of the ICS Control Management team, you will leverage your expertise in operational risk management to enhance the operational resilience framework. This position requires hands-on experiences, such as CBS mapping, scenario testing, and stakeholder engagement across various regions.



Successfully collaborating with senior leaders and risk committees is essential for ensuring robust control environments.Key Responsibilities:Create mapping for Critical Business Functions dependencyPlan CBS scenario tests and resilience exercisesDevelop Operational Resiliency documentation annuallyUpdate stakeholders on program activities and enhancementsCultivate solid relationships across international teamsRequirements:3+ years in operational risk managementBackground in operational resilience or business continuityProficient in CBS mapping and incident managementStrong coordination and communication skillsAnalytical mindset for evaluating risk scenariosElevate operational risk management strategies while enhancing governance frameworks as part of American Express's focused team.#J-18808-Ljbffr

📌 Manager, Operational Resilience At American Express (Toronto)
🏢 American Express
📍 Toronto