Build the Future with Us

Do you enjoy administrative support and working in a structured environment where accuracy and attention to detail matter? Would you like to contribute to a company whose purpose is to help clients feel confident and secure about their future? As a Transaction Support Clerk, you will play a key role in processing, managing, and routing documents and transactions related to individual savings and retirement contracts.

This position offers an excellent chance to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of everything we do, creating an environment that encourages collaboration and innovation.

What You Will Accomplish With Us

As a Transaction Support Clerk, you will be at the heart of our operations. Your main responsibilities will include:

- Index client documents received by email, fax, and mail into administrative systems and route them to the appropriate transaction teams.
- Enter and update information in various systems.
- Manage mail returned by Canada Post.
- Open, sort, and distribute incoming mail to the department.
- Distribute daily reports to department employees.
- Process cheque shipments according to established procedures.




- Meet processing deadlines and quality standards associated with various tasks.

What Could Help You Succeed in This Role

We are looking for someone who:
- Is able to travel regularly to the office.
- Demonstrates strong organizational skills and the ability to manage multiple priorities.
- Is recognized for their autonomy, attention to detail, and teamwork skills.
- Has 1 to 2 years of experience in a similar role.
- Holds a high school diploma or a college diploma in administration, insurance and financial services, or a related field (an asset).
- Is proficient with Microsoft Office.
- Has an intermediate level of English, as the role involves processing transaction files, responding to clients and internal teams, and communicating daily with clients or financial institutions.

Why You'll Love Working With Us

- A workplace where learning and development are combined with a shared commitment to excellence.
- A healthy, safe, equitable, and inclusive environment where everyone can thrive and grow.
- The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

📌 Transaction Support Clerk (Quebec City)
🏢 iA Financial Group
📍 Quebec City