Job Number: JR105746Job Title: Senior Manager, Clinical InformaticsUnion:Union:Job Category: ManagementHospital Location: Birchmount SiteJob Type: Permanent, Full timeNumber of Positions: 1Minimum - Maximum Hourly Rate: $68.58 - $79.504Hours: DaysAcross our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for ourleading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud tobe named
Canada’s Most Admired Corporate Cultures for 2023 – 2025
and
Greater Toronto’s Top Employersfor 2026.
Learn more at shn.CaJob Description:Job SummaryThe Senior Manager, Clinical Informatics provides operational leadership for the optimization, sustainment, and adoption of SHN’s clinical information systems, with a primary focus on Epic.Reporting to the Director, Clinical Information Systems, this role leads teams responsible for Epic system configuration, optimization, training, super user enablement, business analysis, and project delivery. The position supports SHN in a post‑implementation, steady‑state environment and ensures alignment with the Digital Services roadmap.The Senior Manager, Clinical Informatics represents SHN at ENHANCE Ontario (EO) forums and supports the execution of regional initiatives at the local level.Key ResponsibilitiesOperational LeadershipLead and manage Clinical Informatics staff, including clinical informatics specialists, trainers, coordinators,



and studentsEstablish and manage operational priorities aligned with organizational strategic priorities and Digital Services roadmapsProvide oversight of clinical informatics ticket intake, triage, prioritization, and escalation in partnership with Digital Services and ENHANCEOversee performance management, staff development, and workload planningPromote a culture of accountability, service excellence, and continuous improvementClinical System Optimization & Epic BuildLead workflow optimization initiatives across inpatient, ambulatory, and ancillary domainsOversee local Epic build, configuration, testing, and deployment activitiesEnsure system changes are clinically validated and aligned with best practices and regional standardsPartner with clinical and operational leaders to identify and prioritize optimization opportunitiesTraining, Adoption & Super User ProgramProvide leadership for end‑user training strategies and refresher educationLead and sustain the Clinical Informatics Super User ProgramMonitor system adoption and incorporate feedback into ongoing optimization and training plansBusiness Analysis & Clinical EngagementEnsure high‑quality clinical and business analysis to support system enhancementsTranslate clinical and operational needs into functional and technical requirementsAct as a trusted informatics partner to clinical and operational stakeholdersProject Management & DeliveryLead Clinical Informatics‑led initiatives from planning through executionPartner with the Project Management Office (PMO), Enterprise Transformation Office (ETO) and Digital Services on governance and deliverySupport effective change management, documentation,



and communicationRegional & Provincial AlignmentRepresent SHN at ENHANCE Ontario tables and working groupsCoordinate local readiness and execution of regional initiativesEnsure regional standards and priorities are incorporated into local operationsQualificationsRequiredUndergraduate degree in a health discipline, informatics, information systems, or a related field5+ years of progressive experience in clinical informatics or healthcare ITDemonstrated people management and operational leadership experienceHands‑on experience with Epic build, optimization, or support in an acute care environmentStrong understanding of clinical workflows, change management, and digital adoptionPreferredMaster’s degreeEpic certification(s)Experience participating in regional Epic collaborativesITIL certificationCore CompetenciesOperational execution and prioritizationClinical workflow analysis and system optimizationEpic configuration and sustainmentPeople leadership and coachingStakeholder engagement and communicationChange management and adoptionRegional and provincial collaborationThis chance is posted to support the recruitment of an existing vacant position.Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.
#J-18808-Ljbffr

📌 Senior Manager, Clinical Informatics (Winnipeg)
🏢 Scarborough Health Network
📍 Winnipeg