Ferco Building Hardware Inc. is a division of the multinational company Gretsch-Unitas (Germany), which has specialized in the manufacture and distribution of door and window hardware for over 100 years. The Ferco division has been operating in Canada since the early 1980s. It is responsible for distributing G-U products in Canada and the United States.

We are currently seeking a Technical Sales Representative, reporting to the Sales Director, for Western Canada.

Role Description

Contribute to increasing the company’s sales within the assigned geographic territory* in the western Region of Canada by monitoring and achieving sales objectives through:

- Identifying, acquiring, and developing new customers
- Strengthening business relationships and increasing sales with existing customers assigned to you.

Geographic Area :

Western Canada at first (Manitoba, Saskatchewan, Alberta, British-Colombia)

Role Details:

- Ensure the satisfaction of assigned customers by conducting regular visits. This includes determining the appropriate visit frequency for each customer based on their profile and identified business opportunities. Travel of up to 30% within your assigned Territory should be expected.
- Complete a visit report and action plan after each customer visit and ensure proper follow-up with the relevant departments when required.
- Prepare quotations and develop account-specific strategies for each customer.




- Collaborate with Customer Service and Inside Sales teams to ensure the smooth progression of customer orders.
- Support customer technical and service-related requests with the assistance of the Technical Department (problem identification, situation assessment, communication of corrective actions, etc.).
- Represent the company during customer meetings and at industry events (trade shows, conferences, etc.).
- Always maintain a professional and impeccable image, as you will serve as the company's representative within your assigned territory.
- Participate in monthly Sales Department meetings and present your results, achievements, and challenges.
- Contribute to the development of GU/FERCO’s medium- and long-term strategy for the Western territory (competitive intelligence, business case development, etc…).
- Proactively suggest improvements to Sales Department processes and participate in their implementation.
- Report directly to the North America Sales Director.

REQUIRED SKILLS:

Excellent People skills & relationship building

Work Ethic as it’s a remote job position

Results and Detail oriented

Analytical & Robust technical skills in the windows & door industry (minimum 6 years of experience in the domain, experience in a hands-on/technical role is a major asset)

Problem solving mindset

Computer skills (Excel, Powerpoint, Outlook, Business Intelligence, SAP is a +) – test will be performed to confirm the skills.

Work Location: Remote

📌 Technical Sales Representative (Canada)
🏢 FERCO FERRURES DE BATIMENT
📍 Canada