At Waterford Retirement Community Ottawa, we are committed to providing a homelike environment, where the residents and their families can enjoy the maximum level of independence, while achieving the highest quality of life, with the safety, dignity, and respect they deserve.

We are a luxury retirement residence that provides 5 star customer service everyday to our residents. Whether you are just starting your career or you have years of experience, we want you to know…. The Waterford is different. Our employees join The Waterford for the family ownership, culture and the opportunity to build long-lasting relationships with residents, families and fellow team members

If you are interested in joining our dedicated team in a family-like environment, we would love to hear from you.

CASUAL AND PART TIME POSITIONS AVAILABLE

Part time Positions and Casual positions Available. Must be available Evenings (4:00 pm- 9:00 pm) and Weekends (7 am - 9 pm), and a bonus if you are available weekday days as well.

Be the welcoming face of our community.

We are looking for a friendly, organized, and professional Receptionist who enjoys providing exceptional customer service. As the first point of contact for residents, families, visitors, and team members, you will help create a warm, welcoming atmosphere while supporting the day-to-day administrative operations of the residence.

Responsibilities

- Welcome residents, visitors, and guests in a courteous and professional manner.
- Answer incoming telephone calls promptly, respond to inquiries, and direct calls to the appropriate department.
- Take and relay accurate messages when necessary.
- Receive, sort,



and distribute incoming mail and prepare outgoing mail and courier packages.
- Ensure the reception area remains clean, organized, and fully supplied.
- Provide administrative assistance with projects such as mailings, labels, filing, and other office tasks.
- Support various departments with additional administrative duties as assigned.
- Maintain confidentiality while demonstrating professionalism, integrity, and excellent customer service at all times.

Qualifications

- Exceptional communication and customer service skills, both verbal and written.
- Professional fluency in English
- Previous experience in a reception, customer service, or administrative role is an asset.
- Confident and courteous telephone etiquette.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
- Excellent attention to detail and the ability to work independently.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint preferred.

We are committed to fostering an inclusive and respectful workplace where every team member is valued. Accommodation is available throughout the recruitment process for applicants who require assistance. Please advise us of any accommodation needs when contacted for an interview.

We are looking to add new Members to our team! Here’s what we can offer:

· Competitive Wages

· Flexible working hours that keep in mind your personal life and family.

· Opportunity to grow within a family oriented community

Job Types: Part-time, Casual

Pay: From $18.00 per hour

Language:

- English (required)

Work Location: In person

📌 Receptionist (Ottawa)
🏢 Waterford Senior Living Ottawa
📍 Ottawa