INFORMATION TECHNOLOGY (IT) GENERALIST

One (1) Full Time (Permanent)

Monday to Friday – 7 hours/day

Wabasca, Alberta

Bigstone Health Commission is seeking a highly motivated, and dependable Information Technology (IT) Generalist to join our talented Health Team. We are seeking a motivated and versatile IT Generalist to support day-to-day IT operations across helpdesk, systems, networking, and cybersecurity. This role is ideal for someone who is eager to gain hands-on experience across multiple domains, with opportunities to actively work across helpdesk support, infrastructure, and security functions while building a well-rounded technical skill set.

This is a rewarding opportunity if you have an appreciation for First Nation culture, a desire for continuing professional development, and enjoy the support and collaboration from our multidisciplinary team and various other professionals and agencies.

Duties and Responsibilities:

- Provide first-level technical support for hardware, software, and network issues
- Troubleshoot desktops, laptops, printers, and peripherals
- Manage support tickets and document resolutions
- Assist with account setup and password resets
- Support Microsoft 365 applications
- Assist maintaining Windows servers
- Perform updates, patching, and backups
- Support Active Directory and permissions
- Assist virtualization environment
- Maintain LAN, WAN, and Wi-Fi networks
- Troubleshoot connectivity issues
- Assist DNS, DHCP, and IP configurations




- Monitor network performance and monitor system performance
- Support endpoint protection and patching
- Assist with access control
- Monitor logs and alerts
- Maintain IT inventory and assist device deployment

Education and Experience:

- Post-secondary education (Certificate or Diploma) in Information Technology and/or equivalent.
- Previous Information Technology experience
- Valid Class 5 Driver’s license

Perks:

- Competitive Salary
- Paid Annual Vacation Leave
- Paid Health & Wellness Leave
- Employer Matching Registered Pension Plan
- Extended Health, Dental & Vision Plan

Salary is dependent on qualifications.

Please forward your Cover Letter, Resume (including 3 work related references), & Criminal Record Check, Vulnerable Sector Check & Child & Youth Intervention Check

(should be current within the last 6 months) to the:

Human Resources Department

PO Box 1020 Wabasca, Alberta T0G 2K0

Fax: (phone hidden)

CLOSING DATE: Wednesday August 19, 2026 at 4:30 p.m.

POSTED: August 5, 2026

*Applicants are thanked in advance for their interest in our organization, however only those selected for an interview will be contacted.

Pay: From $32.87 per hour

Benefits:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program

Work Location: In person

📌 INFORMATION TECHNOLOGY GENERALIST (Canada)
🏢 Bigstone Health Commission
📍 Canada