Position Summary:

The Assistant Golf Operations Manager supports the day-to-day management of the golf operation, ensuring a high-quality experience for members and guests while maintaining efficient operational standards. This role assists with staff supervision, tee sheet management, customer service, merchandising, tournaments, and adherence to club policies. The position requires strong leadership, attention to detail, and a commitment to service excellence.

Key Responsibilities:Golf Operations & Customer Experience

- Assist in overseeing daily golf operations, including tee times, pace of play, starter and marshal functions, and cart operations
- Ensure exceptional member and guest service standards are consistently met
- Address and resolve customer concerns in a qualified and timely manner
- Enforce course policies, etiquette, and safety procedures

Staff Leadership & Training

- Assist in hiring, training, scheduling, and supervising golf shop and outside services staff
- Lead by example in professionalism, service standards, and appearance
- Support staff development through coaching, feedback, and performance management

Retail & Merchandising

- Assist with golf shop merchandising, inventory control, receiving, and point-of-sale operations
- Support sales initiatives, product displays, and promotional programs
- Monitor inventory levels and assist with purchasing recommendations

Tournament & Event Operations

- Assist in planning, organizing, and executing tournaments, leagues, and special events
- Coordinate scoring, rules interpretation, registration, and on-course setup




- Provide on-site support during events to ensure smooth execution

Administrative & Financial Support

- Assist with daily reporting, cash handling, and POS reconciliation
- Support budgeting efforts and cost control initiatives
- Maintain accurate records related to tee sheets, merchandise, and event participation

Compliance & Course Standards

- Ensure compliance with club policies, local regulations, and health and safety standards
- Work collaboratively with grounds, food and beverage, and administration teams to ensure seamless operations

Qualifications & Skills

- Excellent interpersonal, communication, and problem-solving skills
- Ability to work flexible hours, including weekends, holidays, and early mornings
- Proficiency with Point of Sale software
- Knowledge of golf rules, etiquette, and operational best practices are a plus
- Post-secondary education in golf management, hospitality, or business
- Experience with tournament administration and retail merchandising

Physical & Work Requirements:

- Ability to stand for extended periods and work outdoors in varying weather conditions
- Ability to lift and move golf equipment and merchandise (up to 40 lbs)
- High level of personal presentation consistent with golf industry standards

Compensation & Benefits:

- Golf privileges and merchandise discounts
- Opportunity for professional development and PGA advancement (if applicable)
- Competitive hourly wage or salary (based on experience)

Job Types: Full-time, Seasonal

Pay: From $20.00 per hour

Benefits:

- Discounted or free food
- On-site parking

Work Location: In person

📌 Golf Operations Assistant (Canada)
🏢 Lively Golf Club
📍 Canada