Real Estate Operations Coordinator / Client & Listing Manager
Location: Office-based with local travel as needed
Hours: Monday–Friday, 8:30 AM – 5:00 PM
Compensation: $25-$35/hour based on experience

We are hiring a highly organized, proactive, and experienced Senior Operations Manager to support a quick-paced real estate business. This person will play a key role in keeping the business running smoothly day to day by managing schedules, communications, listing preparation, real estate paperwork, dealing with vendors, client follow-up, database funnels, and client experience.

This role is ideal for someone who loves structure, thrives in a high-standard environment, and takes pride in making sure nothing gets missed.

Role Mission

To bring order, follow-through, and exceptional client service to the business by owning operational coordination, listing execution, and day-to-day support at a high level.

What Success Looks Like

- Listings are launched accurately and on time
- Deadlines, follow-ups, and commitments are never dropped
- Clients receive a seamless, polished experience
- Vendors and service providers are coordinated and held to timelines
- The business owner is protected from unnecessary admin and distractions
- Systems, checklists, and workflows become more efficient over time

Core Responsibilities

Executive Support & Priority Coordination

- Manage calendar, scheduling, and day-to-day logistics
- Track action items, deadlines, and follow-ups
- Help triage communications including email and phone
- Prepare notes, reminders, and materials for meetings and appointments

Listing & Client Care Operations

- Coordinate listing preparation from intake to launch
- Book and manage vendors including staging, photography, videography, signage, cleaners, and trades
- Support listing administration, document flow, and MLS-related accuracy
- Ensure all listing steps are completed on time and to standard
- Act as a key point of contact for clients throughout the process

Business Operations

- Maintain organized files, templates, checklists,



and digital systems
- Improve workflows and help create better systems as the business grows
- Support transaction coordination and closing preparation
- Keep the moving parts of the business organized and on track

Who You Are

You are not just organized. You take ownership.

You are someone who:

- follows through without being asked
- notices what is missing before it becomes a problem
- communicates clearly and professionally
- stays calm under pressure
- brings structure to busy, fast-moving days
- is comfortable coordinating multiple people and timelines at once
- takes pride in precision, responsiveness, and high standards

Ideal Background

This role may be an excellent fit for someone who has previously been:

- a real estate operations coordinator
- a transaction coordinator
- a senior executive assistant in a fast-paced service business
- an office manager with strong client-facing skills
- a retired or non-selling real estate professional with strong organizational instincts

Qualifications

- 3–5+ years of experience in real estate operations, executive support, client coordination, office management, transaction coordination, or similar
- Solid written and verbal communication skills
- Excellent organization and attention to detail
- Comfortable using Outlook, Word, Excel, CRM systems, DocuSign, and digital file platforms, Follow up Boss,
- Real estate experience is a deal breaking - strong asset
- Ability to work independently, use judgment, and keep priorities moving

This Role Is Not For Someone Who

- needs constant direction
- struggles with follow-through
- gets overwhelmed easily by competing priorities
- prefers a purely task-based admin role without ownership

Why This Role Matters

This is a key support role in a growing real estate business with high standards for communication, client care, and execution. The right person will quickly become an essential part of the business and help create the structure needed for long-term growth.

Pay: $51,078.50-$62,000.00 per year

Benefits:

- Dental care
- On-site parking

Experience:

- Real Estate: 3 years (required)

Work Location: In person

📌 Real Estate Agent Operations Manager (Canada)
🏢 Sam Nelson Real Estate
📍 Canada