Are you passionate about empowering individuals to achieve their employment goals?

WorkLink Employment Society is recruiting an Employment Advisor and Wage Subsidy Administrator to work in our Westshore office. This is a term position until March 31, 2027, and may be extended pending renewal of the WorkBC contract. The Advisor will work 35 hours per week Monday to Friday.

About The Society:

WorkLink has provided government-sponsored employment services to the residents of the Victoria Capital Region’s Westshore (Colwood, Langford, Highlands, View Royal, and Metchosin) since 1978. In 2008, our services expanded to include the communities of Sooke and surrounding areas including Jordan River and Port Renfrew. We are also pleased to provide Indigenous outreach services to the First Nations Communities of Beecher Bay, T’Sou-ke, and Pacheedaht. Our non-profit organization is funded through both federal and provincial government initiatives. WorkLink is a registered charity in the Province of BC, which is governed by a volunteer Board of Directors chosen from leaders in the community.

We are proud to provide a friendly and inclusive workplace that values team connection, continued learning, and work-life balance.

During this contract, the chosen candidate will receive:

· Wage of $31.54/hr, increasing to $32.17/hr after 4 months

· Hybrid work arrangement (1 day of remote work a week) once onboarding and training is satisfactorily completed

· 5 paid sick days after 90 days of employment, and another 5 paid sick days after 4 months of employment

· 2 paid personal days

· 4% vacation pay on each biweekly deposit

· Free onsite parking

About The Position:

The Employment Advisor and Wage Subsidy Administrator will develop a positive and collaborative relationship with employers and eligible clients, ensuring access to high-quality services through WorkLink and WorkBC. Through their case management responsibilities, the Employment Advisor will encourage, motivate, and support clients to achieve appropriate employment outcomes and increase self-sufficiency. The Employment Advisor will help clients build confidence, become self-motivated, and recognize and build on their employment-related skills and abilities. As a Wage Subsidy Administrator,



they will build valuable connections with local employers and facilitate work agreements that support both employer needs and client goals.

Key Responsibilities and Duties:

· Manage a caseload of clients that have varied needs, skills, and employment goals.

· Interview clients to obtain employment history, educational background, career goals, transferrable skills, personal and situational factors, and barriers to employment.

· Develop an Action Plan for clients based on results of the Client Needs Assessment.

· Support clients with resume writing and interview preparation and maintain professional contact to monitor progress.

· Develop and maintain assigned client files in ICM in accordance with established policies and guidelines.

· Determine client eligibility for financial support/relevant resources as required.

· Connect with employers to promote the wage subsidy program and coordinate agreements.

· Ensure accurate completion and filing of all wage subsidy paperwork and contracts.

· Monitor active wage subsidy agreements and mediate between clients and employers as needed.

· Direct and refer the client to other programs and resources as required.

· Support WorkLink’s outreach initiatives by participating in community events and information sessions to build connections with employers and job seekers and promote WorkLink’s services.

What We Are Looking For:

· At least 2 years of demonstrated experience in the delivery of employment support services (employment counseling, client needs assessments, coaching).

· Recent experience in wage subsidy administration, including a background connecting with employers to inquire about hiring needs.

· Proven experience assisting individuals with multiple barriers.

· Working knowledge of ICM.

· Positive and effective communication and interpersonal skills.





· Ability to establish and maintain a client-focused approach using active listening skills and effective coaching techniques.

· Proven ability to apply trauma-informed principles.

· Excellent assessment skills and the ability to make clear decisions that are in the best interests of the client and organization.

· Able to adhere to professional standards of practice, including maintaining boundaries and upholding and maintaining client confidentiality.

· Solid knowledge of the current local labour market, job search strategies, and resume and cover letter writing best practices.

· Exemplary organizational skills and ability to set priorities.

· Demonstrated ability to work cooperatively and effectively with others to share best practices that enhance organizational effectiveness.

· Proficiency with Microsoft Office 365 products, including Excel, Word, and Outlook.

· A post-secondary degree/diploma directly related to career development, vocational rehabilitation, social work, psychology, or human services is preferred.

· Valid BC Driver’s license for work-related travel.

· Current Vulnerable Sector Criminal Record Check will be required if an offer is made (covered by WorkLink).

How To Apply:

· Please submit your cover letter and resume as a PDF attachment to the email provided.

· This posting will remain in effect until the position is filled.

· Applicants that will require accommodations during the screening process are invited to contact the hiring team at (phone hidden) ext. 289 or [email protected] to discuss their needs.

· More information about our hiring process can be found at https://worklink.bc.ca/careers/

· Applications/uploaded resumes sent via email and social media platforms (e.g., LinkedIn, Facebook) will not be accepted.

We appreciate all applications; however, only shortlisted candidates will be contacted.

WorkLink values the diversity of the people it hires and serves. We foster a workplace where individual differences are recognized and respected while utilizing each person’s talents and strengths.

The more inclusive we are, the better our work will be!

Pay: $31.54-$32.17 per hour

Perks:

- Casual dress
- In office parking
- Work from home

Work Location: In person

📌 Employment Advisor & Wage Subsidy Administrator (Canada)
🏢 WorkLink Employment Society
📍 Canada