Overview
Howlers Cafe and Lounge, operated by the Northwestern Polytechnic Students’ Association, is seeking reliable and hardworking individuals to join our team in a dynamic role that combines barista, bartending, cooking, cleaning, and customer service. This position is ideal for someone who thrives in a fast-paced environment, can switch quickly between multiple roles, and enjoys creating a welcoming space for students and guests.

Duties

- Prepare and serve beverages in accordance with established recipes and standards.
- Operate the POS system efficiently and accurately to process orders and handle cash transactions.
- Maintain cleanliness and organization of the bar area, adhering to food safety and handling regulations.
- Engage with customers, providing excellent service and addressing any inquiries or concerns promptly.
- Collaborate with kitchen staff to ensure timely delivery of food orders to guests at the bar.
- Prepare, cook, and plate menu items while adhering to food safety and quality standards.
- Monitor inventory levels of bar and kitchen supplies and report any shortages to management.
- Maintain a clean, organized, and sanitary work environment in the bar, kitchen, and dining area.
- Complete regular and deep cleaning tasks including wiping down tables, sweeping and mopping floors, washing dishes, cleaning kitchen equipment, and sanitizing high-touch areas.
- Stay busy and productive during down times with cleaning, organizing, and maintaining the lounge atmosphere.
- Restock supplies, rotate inventory, and ensure all workstations are fully equipped during shifts.
- Work efficiently under pressure, adapting quickly between bartending, cooking,



and customer service as needed.
- Provide friendly, professional, and productive service, ensuring a positive experience for all guests.

Ideal Qualifications

- Previous restaurant or food industry experience is preferred, with a strong emphasis on customer service skills.
- Strong multitasking and time management skills, with the ability to switch smoothly between multiple roles.
- Excellent communication and customer service abilities.
- Ability to work efficiently both independently and as part of a team.
- Comfortable working under pressure in a busy environment.
- ProServe is a benefit, but will be provided if not already obtained.
- Familiarity with POS systems, particularly Micros POS, is a plus.
- Basic math skills for cash handling and order processing are essential.
- Knowledge of food safety practices and food handling regulations is required.
- Strong time management abilities to handle busy periods effectively while maintaining quality service.
- A passion for hospitality and serving others is crucial for success in this role. Join us in creating memorable experiences for our guests while working in a fun and fast-paced environment!

The Students' Association of Northwestern Polytechnic is an equal opportunity employer. As such, we encourage all qualified persons from all backgrounds, races, sexualities, gender, religious affiliations and ability to apply - know that you are welcome at NWPSA. Please contact our executive director, Tahnia Getson at [[email protected]], for any accommodations needed while applying.

Job Types: Part-time, Fixed term contract
Contract length: 8 months

Pay: From $15.00 per hour

Work Location: In person

📌 Cafe and Lounge Staff (Canada)
🏢 The Students' Association of Northwestern Polytechnic
📍 Canada