Requirements:

- Level 1 General Insurance Licence
- Minimum 1 year of insurance experience (preferred not required)
- Excellent interpersonal, written and verbal communication skills
- Proficient in English; Mandarin/Cantonese an asset
- Proficient in Microsoft Word, Excel, Outlook; EPIC, Applied Rating Services, ICBC and other Insurers’ portals an asset
- Good technical insurance knowledge of coverages
- Excellent attention to detail to ensure accuracy
- Team player with solid work ethic

Duties and Responsibilities:

- provide outstanding service and recommend products to clients
- respond and process new business and endorsements
- manage renewals by reviewing and remarket as needed
- review and ensure accuracy of policy documentation from insurers
- maintain accurate records and digital documents for all transactions
- collaborate effectively with team members and support for producers
- prioritize duties effectively and proactively
- provide backup support for processing ICBC transactions and related duties, as needed
- perform other related duties and responsibilities as a CSR

📌 Client Service Rep (Canada)
🏢 Prominence Insurance
📍 Canada