Medical Office Assistant (Part Time)

Join Our Caring Team!

Our Pediatric Allergy & Asthma Clinic is dedicated to providing compassionate, family-centred care to infants, children, adolescents, and their families. We support patients with allergies, asthma, and related conditions through expert medical care, education, and personalized treatment plans.

We are seeking a part-time Medical Office Assistant who is organized, compassionate, detail-oriented, and passionate about creating a positive experience for children and families. As an important member of our healthcare team, you will be one of the welcoming faces of our clinic and will play a key role in supporting efficient clinic operations and exceptional patient care.

This position is 4 hours per day (10:00 a.m.–2:00 p.m.), Monday through Thursday. An additional physician will join the medical team in mid-2027, and if you are interested you will have the opportunity to gradually increase your hours to a full-time position.

The ideal candidate enjoys working in a collaborative environment, is comfortable managing multiple priorities, and understands the importance of providing respectful, professional, and compassionate service to patients and their caregivers.

Key Responsibilities

Electronic Medical Record (EMR) Management

- Manage and maintain accurate patient information within our EMR systems, including Med Access and Pomelo platforms.
- Support efficient EMR and clinic workflows while ensuring optimal use of available technology and services.
- Complete patient data entry and create new patient charts.

Patient Management and Coordination

- Manage incoming referrals, including acknowledging receipt of referrals and managing waitlists.
- Scheduling patients and booking appointments.
- Complete appointment confirmations and follow-up communications.
- Coordinate patient care by communicating with patients, caregivers, pharmacies, and other healthcare providers.

Patient Flow and Clinical Support

- Support smooth patient flow within the clinic, including patient check-in and registration.




- Obtaining height and weight measurements and recording blood pressure readings.
- Coordinating patient movement between the waiting room and physician examination rooms.
- Assist physicians and clinical staff during procedures and specialized appointments, including:
- Oral food challenges
- Oral immunotherapy
- Allergy injections
- Monitor patients in the waiting area, notify physicians of suspected reactions or concerns, assist with room preparation and clean-up

Patient Treatment Coordination

- Assist with coordinating investigations, treatment services, and medications.
- Communicate with pharmacies regarding new prescriptions, prescription renewals, and medication compliance.
- Assist patients and caregivers by providing clear information and coordinating care needs.

Administrative and Clinic Support

- Manage medical and office supply inventory, including ordering and organization.
- Assist with general office administration and other clinic-related duties as required.

Qualifications and Experience

- Medical Office Assistant certificate preferred, or an equivalent combination of education and experience.
- Minimum 2 years of experience working in a medical office or healthcare setting.
- Experience working with pediatric patients or in a specialty clinic is considered an asset.
- Experience with EMR systems, particularly Med-Access and Pomelo, is considered an asset.
- Strong computer skills and the ability to learn and adapt to recent technology.

What We Offer

- A supportive and respectful healthcare team environment.
- A competitive compensation package.
- Meaningful work that directly impacts the lives of children and families.
- Opportunities to develop skills within a specialized pediatric healthcare setting.
- A workplace culture focused on compassion, collaboration, and excellence in patient care.

If you are looking for an opportunity to make a difference while being part of a caring and dedicated team, we would love to hear from you.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Benefits:

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Pediatric Allergy & Asthma Clinic
📍 Canada