WE WANT GREAT PEOPLE THAT CAN OFFER GREATER SERVICE!
Join our Carhouse Team!
Fluent in English, Mandarin and Cantonese.
work will include admin duties and focusing on being a customer service representative.
Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction
Greet customers in a friendly and professional manner and maintain their loyalty to the Carhouse
Assist customers in picking up vehicles and note any problems that they have so that the appointment for correction of a problem can be scheduled.
Explain service work including next maintenance requirements to customers as required
Notify customers when back order parts become available.
Check and review work in process and open P.O.’s to see that all work is being performed properly and time schedule is being met, as required.
Diagnose the specific customer problems accurately and describe clearly on repair orders.
Other duties, projects, etc. as requested by management.
Qualifications We can train but preferred people with 1 or more years or customer service experience or has worked in an automotive dealership environment