Responsibilities:

- Track and review Accounts Receivable aging, follow up with customers and payors on overdue balances, and support collection efforts to ensure payments are received within established timelines.
- Process billing, invoicing, claims, and payment documentation accurately and in a timely manner.
- Review invoices, account records, and supporting documentation for accuracy and completeness.
- Maintain Accounts Receivable records, customer accounts, and billing files.
- Monitor outstanding balances and assist with payment follow-ups and account inquiries.
- Enter, scan, and process prescription, billing, and customer information using Kroll Pharmacy software.
- Maintain accurate records in both electronic and physical filing systems.
- Respond to phone and email inquiries from patients, customers, vendors, and internal stakeholders regarding billing and account matters.
- Support the pharmacy team with administrative and accounting-related duties as required.
- Screen and direct incoming calls while providing exceptional customer service.
- Prioritize daily tasks effectively to ensure smooth workflow and timely processing of invoices and claims.
- Prepare reports and maintain documentation related to wholesale accounts and educational programs.
- Order, receive, and maintain office supplies and administrative materials.
- Perform other accounting, administrative, and customer service duties as assigned.

Preferred Qualifications
- Experience with Accounts Receivable, billing, invoicing, or collections.




- Strong data entry and recordkeeping skills with a high degree of accuracy.
- Experience using Kroll Pharmacy software is an asset.
- Excellent communication and customer service skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Ability to work independently and collaboratively in a fast-paced environment.

Number of positions: 1

Vacancy Type: Recent

At Rx Connect, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Rx Connect operates in accordance with the Accessibility for Ontarians with Disabilities Act and applicable Provincial Human Rights Codes.

If you require accommodation in the interview process, please let us know.

Thank you for your interest in a career with Rx Connect. We appreciate all applications; however, only candidates whose experience and qualifications closely match the job requirements will be contacted.

Job Types: Full-time, Permanent

Pay: $43,000.00-$45,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off
- Vision care

Application question(s):
- Tell us about your approach to ensuring customer accounts remain current and outstanding balances are collected on time.
- Describe a situation where you successfully reduced overdue accounts or improved the Accounts Receivable aging of an organization. What actions did you take?

Experience:
- Accounts receivable: 2 years (required)
- QuickBooks: 1 year (required)

Work Location: In person

📌 Account Receivable & Office Admin Associate (Mississauga)
🏢 Rx Connect Specialty Pharmacy
📍 Mississauga